Questions, answered

Frequently asked questions

Can't find what you're looking for? Reach out on the About Us page and we'll get back to you.

Getting started

Type it directly, take a photo of a handwritten list, or upload a past receipt. SmartCart's OCR reads all three and turns each line into an editable item.

No. You choose which of our partner stores to include in your preferences, and every plan is built only from that list.

Not yet — we're launching in Sri Lanka first, starting with Colombo and expanding island-wide from there.

Pricing & billing

Rs. 399/month standard, or Rs. 299/month locked in permanently for the first 100 founding members. See the Pricing page for full details.

Yes, there's no lock-in contract. Cancel from your profile whenever you like.

How the matching works

We combine each store's base price and live promotions, then layer in offers tied to your saved payment methods, and flag items that are cheaper on specific days.

No. You set the maximum number of stores per trip in your preferences, and SmartCart only builds plans within that limit.

We refresh prices and promotions regularly across all partner stores. If something's changed in-store, you can flag it and SmartCart adjusts.

Privacy & data

It's used only to extract items via OCR and isn't shared with retailers or third parties for marketing purposes.

No. SmartCart compares publicly available pricing and promotions — your list and preferences stay private to your account.

Still have a question?

Get in touch and we'll get back to you directly.

Contact Us →